/* Header legible sobre fondo claro (cuenta / perfil) */
.user-area-page #header .header-container {
  background: #0d3035;
}

.user-area-page #header .logo h1,
.user-area-page #header .mobile-nav-toggle {
  color: #fff;
}

@media (min-width: 1200px) {
  .user-area-page #header .navmenu > ul > li > a,
  .user-area-page #header .navmenu > ul > li > a:focus {
    color: #fff;
  }
}

@media (max-width: 1199px) {
  .user-area-page .mobile-nav-active .navmenu > ul > li > a,
  .user-area-page .mobile-nav-active .navmenu > ul > li > a:focus {
    color: var(--nav-dropdown-color);
  }
}

.user-area-page #header .navmenu .dropdown ul a {
  color: #555;
}

.user-area-page #header .navmenu .dropdown ul a:hover,
.user-area-page #header .navmenu .dropdown ul a.active {
  color: #3ec1d5;
}

.user-area-page.scrolled #header .header-container,
.user-area-page #header .header-container {
  background: #0d3035;
}

/* Área de cliente */
.user-area-page .user-area-main {
  padding-top: 100px;
  min-height: 70vh;
}

.user-area-page .section.user-account-section {
  padding: 40px 0 60px;
}

.user-area-header {
  background: #fff;
  border-radius: 16px;
  box-shadow: 0 8px 28px rgba(13, 48, 53, 0.1);
  padding: 1.25rem 1.5rem 1rem;
  margin-bottom: 1.5rem;
}

.user-area-breadcrumb {
  --bs-breadcrumb-divider: "›";
  font-size: 0.875rem;
  margin-bottom: 0;
}

.user-area-breadcrumb .breadcrumb-item a {
  color: #1a5c66;
  text-decoration: none;
}

.user-area-breadcrumb .breadcrumb-item a:hover {
  color: #0d3035;
  text-decoration: underline;
}

.user-area-header__title {
  color: #0d3035;
  font-size: clamp(1.5rem, 2.5vw, 2rem);
  font-weight: 700;
  margin: 0 0 0.35rem;
  letter-spacing: -0.02em;
}

.user-area-header__lead {
  color: #5a6b6e;
  font-size: 0.95rem;
  max-width: 42rem;
}

.user-area-tabs {
  gap: 0.5rem;
  border-top: 1px solid rgba(13, 48, 53, 0.08);
  padding-top: 0.85rem;
  margin-bottom: 0;
}

.user-area-tabs .nav-link {
  color: #1a5c66;
  background: transparent;
  border: 1px solid rgba(13, 48, 53, 0.12);
  border-radius: 999px;
  padding: 0.4rem 0.95rem;
  font-size: 0.875rem;
  font-weight: 500;
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}

.user-area-tabs .nav-link:hover {
  color: #0d3035;
  background: rgba(13, 48, 53, 0.05);
}

.user-area-tabs .nav-link.active {
  color: #fff;
  background: linear-gradient(135deg, #0d3035 0%, #1a5c66 100%);
  border-color: transparent;
}

.user-area-page .profile-card {
  border: none;
  border-radius: 1rem;
  overflow: hidden;
  box-shadow: 0 8px 28px rgba(13, 48, 53, 0.1);
  background: #fff;
}

.user-area-page .profile-card__head {
  background: linear-gradient(135deg, #0d3035 0%, #1a5c66 100%);
  color: #fff;
  padding: 1.25rem 1.5rem;
}

.user-area-page .profile-card__head h4,
.user-area-page .profile-card__head h5,
.user-area-page .profile-card__head .profile-card__head-title,
.user-area-page .profile-card__head p,
.user-area-page .profile-card__head .fw-bold,
.user-area-page .profile-card__head i {
  color: #fff !important;
}

.user-area-page .profile-card__head .profile-card__head-title {
  font-size: 1.15rem;
  margin-bottom: 0.25rem !important;
}

.user-area-page .profile-card__head .profile-card__head-email {
  color: rgba(255, 255, 255, 0.82) !important;
}

.user-area-page .profile-card__head h4,
.user-area-page .profile-card__head h5 {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 600;
}

.user-area-page .profile-card .card-body {
  padding: 1.5rem;
}

.user-area-page .profile-avatar {
  width: 96px;
  height: 96px;
  border-radius: 50%;
  background: linear-gradient(135deg, #3ec1d5 0%, #1a5c66 100%);
  color: #fff;
  font-size: 2rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 1rem;
  box-shadow: 0 6px 20px rgba(62, 193, 213, 0.35);
  border: 3px solid #fff;
}

.user-area-page .stat-card {
  border: none;
  border-radius: 0.85rem;
  padding: 1.15rem 1rem;
  text-align: center;
  color: #fff;
  box-shadow: 0 4px 16px rgba(13, 48, 53, 0.12);
  height: 100%;
}

.user-area-page .stat-card h3,
.user-area-page .stat-card p {
  color: #fff !important;
}

.user-area-page .stat-card h3 {
  font-size: 1.75rem;
  font-weight: 700;
  margin-bottom: 0.25rem;
}

.user-area-page .stat-card p {
  margin: 0;
  font-size: 0.8rem;
  opacity: 0.95;
}

.user-area-page .stat-card--total {
  background: linear-gradient(135deg, #2563eb 0%, #3ec1d5 100%);
}

.user-area-page .stat-card--open {
  background: linear-gradient(135deg, #2a8a96 0%, #3ec1d5 100%);
}

.user-area-page .stat-card--progress {
  background: linear-gradient(135deg, #d97706 0%, #f59e0b 100%);
}

.user-area-page .stat-card--resolved {
  background: linear-gradient(135deg, #157347 0%, #20c997 100%);
}

.user-area-page .ticket-item {
  border: 1px solid rgba(13, 48, 53, 0.08);
  border-left: 4px solid #dee2e6;
  padding: 0.85rem 1rem;
  margin-bottom: 0.65rem;
  background: #fafbfc;
  border-radius: 0 0.65rem 0.65rem 0;
  transition: box-shadow 0.2s ease;
}

.user-area-page .ticket-item:hover {
  box-shadow: 0 4px 14px rgba(13, 48, 53, 0.08);
}

.user-area-page .ticket-item.status-abierto { border-left-color: #0d6efd; }
.user-area-page .ticket-item.status-en_progreso { border-left-color: #ffc107; }
.user-area-page .ticket-item.status-resuelto { border-left-color: #198754; }
.user-area-page .ticket-item.status-cerrado { border-left-color: #6c757d; }

.user-area-page .info-label {
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: #6c757d;
  margin-bottom: 0.15rem;
}

.user-area-page .info-value {
  font-weight: 500;
  color: #0d3035;
}

.user-area-page .request-panel-card {
  min-height: 100%;
}

.user-area-page .request-option {
  border: 1px solid rgba(13, 48, 53, 0.1);
  border-radius: 0.85rem;
  padding: 1rem;
  background: #fafbfc;
  transition: box-shadow 0.2s ease, transform 0.2s ease, border-color 0.2s ease;
  height: 100%;
}

.user-area-page .request-option:hover {
  box-shadow: 0 8px 24px rgba(13, 48, 53, 0.1);
  transform: translateY(-2px);
  border-color: rgba(42, 138, 150, 0.35);
}

.user-area-page .user-data-card .card-header {
  background: #fff;
  border-bottom: 1px solid rgba(13, 48, 53, 0.08);
  padding: 1rem 1.25rem;
  font-weight: 600;
  color: #0d3035;
}

.user-area-page .user-data-card .table thead th {
  font-size: 0.78rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: #5a6b6e;
  border-bottom-width: 1px;
}

.user-area-page .form-control,
.user-area-page .form-select {
  border-radius: 8px;
  border-color: rgba(13, 48, 53, 0.15);
}

.user-area-page .form-control:focus,
.user-area-page .form-select:focus {
  border-color: #2a8a96;
  box-shadow: 0 0 0 0.2rem rgba(42, 138, 150, 0.2);
}

.user-area-page .btn-primary {
  background: linear-gradient(135deg, #0d3035 0%, #1a5c66 100%);
  border: none;
}

.user-area-page .btn-primary:hover {
  background: linear-gradient(135deg, #1a5c66 0%, #2a8a96 100%);
}

.user-area-page .user-area-modal .modal-content {
  border: none;
  border-radius: 14px;
  overflow: hidden;
  box-shadow: 0 20px 50px rgba(13, 48, 53, 0.2);
}

.user-area-page .user-area-modal .modal-header {
  border-bottom: none;
  padding: 1.1rem 1.25rem;
}

.user-area-page .user-area-modal .modal-header--brand {
  background: linear-gradient(135deg, #0d3035 0%, #1a5c66 100%);
  color: #fff;
}

.user-area-page .user-area-modal .modal-header--success {
  background: linear-gradient(135deg, #157347 0%, #20c997 100%);
  color: #fff;
}

.user-area-page .user-area-modal .modal-header--danger {
  background: linear-gradient(135deg, #b02a37 0%, #dc3545 100%);
  color: #fff;
}

.user-area-page .user-area-modal .modal-header--warning {
  background: linear-gradient(135deg, #c98a00 0%, #ffc107 100%);
  color: #1a1a1a;
}

.user-area-page .user-area-empty {
  padding: 2rem 1.25rem;
  text-align: center;
  background: rgba(13, 48, 53, 0.03);
  border: 1px dashed rgba(13, 48, 53, 0.14);
  border-radius: 0.85rem;
}

.user-area-page .user-area-empty i {
  font-size: 2rem;
  color: #2a8a96;
}

.user-area-page .user-area-empty p {
  color: #5a6b6e;
  margin: 0.75rem 0 0;
  font-size: 0.95rem;
}

.user-area-page .license-empty {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1.25rem 1.35rem;
  background: linear-gradient(135deg, rgba(62, 193, 213, 0.08) 0%, rgba(13, 48, 53, 0.04) 100%);
  border: 1px solid rgba(42, 138, 150, 0.18);
  border-radius: 0.85rem;
}

.user-area-page .license-empty__icon {
  flex-shrink: 0;
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: linear-gradient(135deg, #0d3035 0%, #1a5c66 100%);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.35rem;
}

.user-area-page .license-empty__body {
  flex: 1;
  min-width: 0;
  text-align: left;
}

.user-area-page .license-empty__body p {
  margin: 0;
  color: #5a6b6e;
  font-size: 0.9rem;
}

.user-area-page .license-empty__body strong {
  display: block;
  color: #0d3035;
  font-size: 0.95rem;
  margin-bottom: 0.2rem;
}

@media (max-width: 575.98px) {
  .user-area-page .license-empty {
    flex-direction: column;
    text-align: center;
  }

  .user-area-page .license-empty__body {
    text-align: center;
  }
}

@media (max-width: 767.98px) {
  .user-area-header {
    padding: 1rem 1.1rem 0.85rem;
  }

  .user-area-page .stat-card h3 {
    font-size: 1.4rem;
  }
}

.totp-brand {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.35rem 0.75rem;
  border-radius: 999px;
  background: #f4f6f8;
}

.totp-brand__logo {
  display: block;
  border-radius: 0.35rem;
}

.totp-brand__name {
  font-weight: 600;
  font-size: 0.95rem;
  color: #1e293b;
}

/* Ticket/service table actions — keep row height stable */
.user-area-page .ticket-actions-cell {
  width: 1%;
  white-space: nowrap;
  vertical-align: middle;
}

.user-area-page .ticket-actions {
  display: inline-flex;
  flex-wrap: nowrap;
  align-items: center;
  justify-content: flex-end;
  gap: 0.35rem;
}

.user-area-page .ticket-actions__form {
  display: inline-flex;
  margin: 0;
}

.user-area-page .ticket-actions__btn {
  width: 2rem;
  height: 2rem;
  padding: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  line-height: 1;
  flex-shrink: 0;
}

.user-area-page .ticket-actions__btn i {
  font-size: 0.95rem;
  line-height: 1;
}

.user-area-page .ticket-actions__lock {
  width: 2rem;
  height: 2rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: #94a3b8;
  flex-shrink: 0;
}

/* Ticket chat (cliente ↔ soporte) */
.user-ticket-chat {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  max-height: min(48vh, 360px);
  overflow-y: auto;
  padding: 0.65rem 0.5rem;
  margin-bottom: 0.5rem;
  background: #f1f5f9;
  border: 1px solid #e2e8f0;
  border-radius: 0.65rem;
}

.user-ticket-chat__bubble {
  max-width: 88%;
  padding: 0.55rem 0.7rem;
  border-radius: 0.85rem;
  border: 1px solid #e2e8f0;
  background: #fff;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}

.user-ticket-chat__bubble.is-mine {
  align-self: flex-end;
  background: #e8f1ff;
  border-color: #bfd4f8;
}

.user-ticket-chat__bubble.is-other {
  align-self: flex-start;
}

.user-ticket-chat__meta {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 0.35rem 0.75rem;
  margin-bottom: 0.2rem;
  font-size: 0.75rem;
  color: #64748b;
}

.user-ticket-chat__meta strong {
  color: #0f172a;
  font-weight: 600;
}

.user-ticket-chat__text {
  font-size: 0.9rem;
  line-height: 1.45;
  color: #1e293b;
  white-space: pre-wrap;
  word-break: break-word;
}

/* Rich text editor (local, sin CDN) */
.user-area-page .ticket-rte-wrap,
.user-area-page .ticket-quill-wrap {
  border: 1px solid #ced4da;
  border-radius: 0.375rem;
  background: #fff;
  overflow: hidden;
}

.user-area-page .ticket-rte {
  display: flex;
  flex-direction: column;
}

.user-area-page .ticket-rte__toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.2rem;
  padding: 0.4rem 0.5rem;
  border-bottom: 1px solid #e2e8f0;
  background: #f8fafc;
}

.user-area-page .ticket-rte__btn {
  width: 2rem;
  height: 2rem;
  padding: 0;
  border: 1px solid transparent;
  border-radius: 0.3rem;
  background: transparent;
  color: #334155;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  line-height: 1;
}

.user-area-page .ticket-rte__btn:hover,
.user-area-page .ticket-rte__btn:focus {
  background: #e2e8f0;
  border-color: #cbd5e1;
  color: #0f172a;
}

.user-area-page .ticket-rte__sep {
  width: 1px;
  height: 1.25rem;
  background: #cbd5e1;
  margin: 0 0.25rem;
}

.user-area-page .ticket-rte__surface {
  min-height: 140px;
  max-height: 280px;
  overflow-y: auto;
  padding: 0.65rem 0.75rem;
  font-size: 0.95rem;
  line-height: 1.5;
  color: #1e293b;
  outline: none;
}

.user-area-page .ticket-rte__surface:empty::before,
.user-area-page .ticket-rte__surface.is-empty::before {
  content: attr(data-placeholder);
  color: #94a3b8;
  pointer-events: none;
}

.user-area-page .ticket-rte__surface ul,
.user-area-page .ticket-rte__surface ol {
  margin: 0.35rem 0 0.35rem 1.15rem;
  padding: 0;
}

.user-area-page .ticket-rte__surface a {
  color: #0d6efd;
}

/* TinyMCE inside user modals */
.user-area-page .tox-tinymce {
  border-radius: 0.375rem !important;
  border-color: #ced4da !important;
}

.user-area-page .tox .tox-toolbar,
.user-area-page .tox .tox-toolbar__primary {
  background: #f8fafc !important;
}

.tox-tinymce-aux {
  z-index: 1100 !important;
}